Shipping, Delivery & Return Policy

At tandoorikitchen.in, every order is a special ‘make to order’, so that customer truly enjoys the taste & freshness same as right from Kitchen. So, to make this possible we try our best to send your order via fastest & best logistics in India and in amazing tampered proof dual packing, to keep the taste and freshness intact!

  • Shipping Policy:

Usually, we ship orders within 30-60 minutes from the time order was placed, except Saturday, Sunday & Public Holiday. In situation (which rarely happens) where preparation of item/stock availability takes time beyond 24 hours, will be intimated to the customer.

Post Dispatch, deliveries are done across to city within 1 Hours & please note deliveries are always subject to unforeseen circumstances like traffic, weather conditions and something out of human control! We shall keep you posted during such events. 

  • Shipping Charges:

All prices are inclusive of GST & Packaging is charged extra. In the case where the shipping cost is applicable, it shall be shown at the time of checkout and consumers will know about this before making payments.

  • Packaging & Handling Charges:

We Procure specialise secondary packaging depending on the nature of the product (Tampered proof bags, Corrugated Boxes, etc), which are given to merchants to ensure no damages in transit. As we procure this especially for your shipment, we charge a very nominal amount which is included in the Product price.

  • Returns:

We’re all about tasting at Tandoori kitchen.

And it’s possible you’re going to taste one of our products and not love it (though we try really, really hard to make sure that’s not the case). We’re so sorry, but we can’t take something back just because you don’t like the taste.

In case of complaints regarding products that come with quality assurance from manufacturers, please refer the issue to the concerned brand manufacturer mentioned on the package or let us know & we’ll help you regarding the same.

We can only offer returns if a package was damaged during the shipping process or if the products are spoiled. In this case, please provide clear photos at  WhatsApp us at 7739844642  within 24 hours of delivery of the product.

We assure you the authenticity and quality of food brands listed on tandoorikitchen.

More information on Product: 

Tandoori kitchen endeavors to ensure the accuracy of the information about the products. It is pertinent to note that, actual product packaging & materials may contain more and/or different information which may include nutritional information/allergen declaration/special instruction for intended use/warning/directions etc. We recommend the consumers to always read the label carefully before using or consuming any products. Please do not solely rely on the information provided on this website. For additional information, please contact the manufacturer.
 

Country of Origin: India